XCOMCARDS

FAQS

Yes, setting up XCOMCARDS is straightforward! We provide a step-by-step installation guide to help you program your card or stand. Once set up, they are ready to use in just a few minutes.

Absolutely! Each XCOMCARDS stand or card can be programmed with a unique location link, making it ideal for businesses with multiple locations.

We ship all XCOMCARDS directly from our warehouse in Melbourne, Australia.

Shipping Times:

Within Australia: 2–6 business days (subject to courier availability and no delays).

Yes, XCOMCARDS work seamlessly with both iPhones and Android devices. As long as the customer’s smartphone supports NFC technology (nearly all modern smartphones do), they can use XCOMCARDS to leave reviews effortlessly.

No! XCOMCARDS are a one-time purchase with no hidden fees or subscriptions. Once you have the product, you can use it indefinitely to collect reviews without recurring costs.

Google Reviews: Yes, customers need a Google account to leave a review. Most users already have a Google account through platforms like YouTube, Gmail, or Google Maps.

Instagram Follows: For Instagram, customers must have an Instagram account to follow your profile.

With the widespread adoption of these platforms, XCOMCARDS ensures that the majority of your customers can interact with ease.

Yes, XCOMCARDS are designed with security as a priority. The NFC technology we use ensures secure interactions, safeguarding customer information throughout the review process.

Communication Interface: RFID, NFC

Frequency: 13.56 MHz

Ntag215 with 504 bytes

Dimensions:

Cards: 86mm x 54mm x 0.84mm PVC

Stands: 140mm x 120mm x 60mm x 3mm Acrylic

Plate: 140mm x 120mm x 2mm Acrylic

Plate (Round): 57.15mm x 57.15mm Epoxy

Plate (Squer): 54mm x 54mm Epoxy

Waterproof / Weatherproof, MINI TAG

Currently, XCOMCARDS are pre-designed for optimal performance, but you can program the link to direct customers to your specific review page or social media profile.

We provide a comprehensive PDF guide for installation, which includes troubleshooting steps. If you need further assistance, our support team is just a message away to help you resolve any issues.

The NFC chip is highly durable and designed to last for years with regular use, ensuring consistent performance over time.